Terms of trade

1. Who we are

Min Gavepartner is a service from Min Gavepartner ApS, Danish company registration number (CVR) 46712994, Østerbæksvej 21, 2. th., 5230 Odense M, Denmark. The company is registered in the Danish Central Business Register with the Danish Business Authority and is VAT registered under VAT number DK 46712994.

You can contact us at support@mingavepartner.com or by phone +45 25 71 71 98. The managing director, responsible for the service, is Mathias Krogsøe Eriksen.

The agreement has two parts: your membership with us, and the gift purchases we carry out on your behalf. The two parts are kept fully separate, also in your finances.

2. The membership and the plans

The membership is paid once a year, and the price follows how many gifts your plan has room for, in six fixed steps: up to 8 gifts for DKK 1,188, up to 12 gifts for DKK 1,668, up to 18 gifts for DKK 2,388, up to 25 gifts for DKK 3,228, up to 35 gifts for DKK 4,428, and up to 50 gifts for DKK 6,228 per year. All prices include VAT. You are always assigned the smallest step with room for your gifts.

If you need more gifts during the year, your plan can grow to the next step right away. You only pay the difference between the two steps, prorated for the rest of your membership year, and the amount is charged to your saved payment method. At the annual renewal you are automatically assigned the step that fits your gifts at that time, even if it is a smaller one.

If you sign up by 31 December 2026, the membership is free until 1 January 2027. You add your payment card when you sign up, and on 1 January 2027 we charge the annual amount for the step your gifts fit that day. After that the membership renews every year on 1 January. If your plan grows during the free period, it costs nothing before the first payment. If you stop the membership before 1 January 2027, nothing is charged for it, and gifts already paid for are delivered as planned.

The membership covers all our work: we remember the occasions, choose the gifts based on what you have told us about each person, purchase with a human involved in every purchase, pay and arrange delivery. There are no fees on top, neither on the membership nor on the gifts.

3. How we buy gifts for you, the power of attorney

When we buy a gift, we act in your name and for your account as your authorised agent. This means you are the buyer at the web shop, and the gift amount is your own purchase, not goods we resell to you.

The gift amount is charged separately from your saved payment method and used 1:1 to pay for the specific gift. We never add margin or surcharges to the gift amount, and we do not deduct VAT on your gift purchases. The web shop's receipt for the purchase is made available to you.

Card fees on gift charges are covered by the membership. They are never added on top of the gift amount.

4. Budget, fixed charge date and your deadline

The budget you set per person and occasion is a ceiling, not the amount charged. We choose the gift first, and then the gift's actual price including shipping is charged, never more than your budget.

The gift's exact price is charged on a fixed date: 16 days before the occasion, all year round. You are told the date when the gift locks, that is 20 days before the occasion, together with the budget ceiling the amount stays within.

You can decline or change an upcoming gift until 20 days before the occasion. After the deadline the gift is locked, so we can do the work properly.

5. Saved payment method and future charges

When you sign up, your payment method is stored securely with our payment provider Stripe, and you give us a mandate to charge future amounts without you at the screen: gift amounts within your budgets and the annual payment of the membership, including the first payment on 1 January 2027 if you signed up in the free period.

If your bank requires an extra approval of a charge, you get a direct message with a link where you can approve. We never store your card details ourselves.

6. Satisfaction guarantee

If you are a new customer and not satisfied, you can have your entire membership fee refunded up until your third delivered gift.

The guarantee follows your first membership year. If your third gift has not been delivered by the time the year ends, the guarantee expires then. It therefore covers the whole year you have paid for, and it does not restart on renewal.

If you signed up in the free period, the guarantee starts with your first payment on 1 January 2027, and your first membership year counts from then. Gifts delivered before the first payment come on top and do not count, so you still have two paid gifts to judge us on.

The gifts you have already given are still yours, as you paid for them yourself, and the recipients keep them. It is only the membership we refund.

7. Right of withdrawal

You have a 14 day right of withdrawal. The period runs from the day you take out the membership, that is the day the contract is concluded.

We start right away. From day 1 we process the information you have given us, look for the right match for each person and prepare your gift year. If an occasion is close, we also buy the gift itself right away, and that can happen within the 14 days. We say so plainly, because it is the only way we can get there in time when you join shortly before the day.

If you withdraw within the 14 days, you get the entire membership fee back. If you signed up in the free period, you have paid nothing for the membership, so it simply ends right away, and nothing is charged. We deduct nothing for the work we have already put into your gift plan. If we have already bought a gift, it can be returned to the shop, where you are the buyer yourself, and we help you with the return.

To withdraw, you can do it straight away under My plan in your account, at the bottom of the page. You may also write to support@mingavepartner.com before the deadline if you prefer, and you may use the model withdrawal form in section 8, but you need neither, an ordinary message is enough. We refund without undue delay and no later than 14 days after we receive your message, using the same means of payment you paid with.

As a new customer you are also covered by the satisfaction guarantee in section 6. It reaches far beyond the right of withdrawal: you can have the entire membership fee back all the way up to your third delivered gift.

8. Model withdrawal form

You may use this form if you want to withdraw from the contract, but you are not obliged to.

To: Min Gavepartner ApS, CVR 46712994, Østerbæksvej 21, 2. th., 5230 Odense M, Denmark, support@mingavepartner.com

I hereby give notice that I withdraw from my contract for membership of Min Gavepartner.

Contract concluded on: ______

Name of consumer: ______

Address of consumer: ______

Signature of consumer (only if this form is notified on paper): ______

Date: ______

9. Exchange and return of gifts

Because you are the buyer at the web shop, exchange or return of a gift happens directly between you or the recipient and the web shop under the web shop's rules. We help you make it as simple as possible, and we only choose web shops with reasonable exchange terms.

10. Cancellation and renewal

The membership runs one year at a time. You can always cancel before the next renewal, and the membership then runs until the end of the year. You get notice well before each renewal, so you can adjust or cancel in time.

We give notice of the first payment after the free period in the same way, 30 days before. If you sign up later than that, the date and amount are shown when you sign up and in your welcome email. You can stop the membership under My plan in your account right up until 1 January 2027, and then nothing is charged.

11. Our responsibility

We choose every gift with care and stand behind our work with the satisfaction guarantee. The product itself is the web shop's responsibility under sales law, and your statutory rights towards the web shop apply in full, because you are the buyer.

If an error occurs in a charge or a purchase, we correct it, so a charged amount always ends in either a delivered gift, a new gift choice for the same amount, or a reversal. An amount never stays charged without consideration.

12. Personal data

How we protect your and your recipients' information is described in our privacy policy, which you find on the Privacy policy page.

13. Complaints and governing law

If you are unhappy, contact us first, and we will almost always find a solution. You can also complain to the Danish Centre for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg, via naevneneshus.dk.

The agreement is governed by Danish law.

14. Refer a friend

If you recommend Min Gavepartner to a friend, and your friend signs up through your link or code, you each get DKK 500 in gift credit once your friend has had their third gift delivered after their first payment.

Gift credit can only be used on gifts through Min Gavepartner and is drawn automatically from your next gift payments. It is not paid out in cash, and it does not expire as long as you are a member. You cannot refer yourself.